Common Questions
What is your minimum order quantity?
We offer flexible minimums starting at 10 units for custom t-shirts and hoodies. For personalized items like hats and accessories, we typically require a minimum of 20 units to ensure high-quality production runs.
What are the typical turnaround times?
Standard production times are 7 to 10 business days for standard garments. Rush orders are available for an additional fee, typically reducing the timeline to 3 to 5 business days depending on the complexity of the design.
What file formats do you accept?
We accept high-resolution files in JPG, PNG, PDF, AI, and SVG formats. For the best results, please ensure your logo or artwork is at least 300 DPI and includes a clear transparent background if needed.
Do you offer custom printing and personalized products?
Yes, we specialize in high-quality direct-to-garment (DTG) printing and custom products such as sublimation mouse pads, personalized fans, pens, cups, and tumblers.
How do I track my custom order?
Once your order is processed, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment status through our integrated logistics partner.